Returns & Exchanges
At Greensboro Gargoyles, we want you to be completely satisfied with your gothic-inspired fashion. If your purchase doesn't fit your aesthetic, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing